| 1 | How to purchase API credits? | After you log in successfully, you can purchase credits in the "Billings" tab of the platform. |
| 2 | How to make an API call? | You need to use the "HTTPS" protocol and call our API via the "POST" method. Place the API key in the "Authorization" field of the request header, and include the parameters required for video generation, such as model, style, duration, resolution, etc., in the request body. The specific parameters and the calling domain name can be found in API Reference. |
| 3 | How to obtain an API key? | After you log in successfully, you can create a new API key in the "API Keys" tab on the platform. |
| 4 | What should I do if the API call fails? | If the API call fails, you can first check whether the network is normal and ensure that the parameters in the request header and request body are set correctly. If the problem still persists, follow the error message and prompts returned in the response body to troubleshoot. If further assistance is needed, contact platform@vidu.studio, and our team will be happy to assist you. |
| 5 | What is the maximum number of characters supported for prompt input? | The maximum supported input length is approximately 1,500 characters. |
| 6 | What languages are supported for the prompt? | Currently, we support input in more than 200 languages worldwide. |
| 7 | Can the optimized result of the prompt be returned? | Currently, returning an optimized result for the prompt is not supported. |
| 8 | What are the supported methods for uploading images? | Supports inputting Base64-encoded image data or image URLs. If using a URL, ensure the resource is publicly accessible; if using Base64 encoding, ensure the data is correctly formatted and complete. |
| 9 | What image formats are supported for input? | The supported formats are JPG, JPEG, PNG, and WebP. |