FAQ
How do I get a Vidu API key?
- Register at the Vidu Platform and generate it under "API-KEY" in your account.
What should I do if the server doesn't respond?
- Check whether your API key is valid
- View error logs (typically in the log folders of Claude or Cursor)
How to obtain credits?
- If you haven't topped up on the API platform yet, please do so first. Vidu Platform
Where can I find the generated video?
- You will receive a URL link to view, download, or share the video.
How long does video generation take?
- Typically 30 seconds to 5 minutes depending on complexity, server load, and network conditions.
What to do if you encounter a spawn uvx ENOENT error?
- This error is typically caused by incorrect UV/UVX installation paths. You can resolve it as follows:
For Mac/Linux:
sudo cp ./uvx /usr/local/bin
For Windows:
- Identify the installation path of UV/UVX by running the following command in the terminal:
where uvx
- Open File Explorer and locate the uvx/uv files.
- Move the files to one of the following directories:
- C:\Program Files (x86) or C:\Program Files
Technical Support
- Email: platform@vidu.studio
- Website: https://platform.vidu.com